Keeping you safe and informed in Michigan and abroad

It seemed a little late in coming, but it definitely feels like fall has arrived here in Michigan.

And as we turn away from vacation season, it certainly feels like we’re in the full swing of things. It’s been a busy past month for AT&T, and as always, I’m happy to share some of the latest news highlighting our amazing employees here in Michigan and the great work we do as company.

Thank you for taking a minute to read this, and please find some time to enjoy the beautiful autumn colors while they last. It won’t be long before snow is here.


Jim Murray
President — AT&T Michigan

AT&T’s response to deadly hurricanes

It’s tough to remember a hurricane season more devastating than the one we’re currently experiencing. Catastrophic storms have left widespread damage, destroying homes, businesses and lives in Puerto Rico, the U.S. Virgin Islands, Houston, Louisiana and Florida.

While there is much work to be done in all of these impacted locations, the response to date from AT&T and its employees has been remarkable.

In Puerto Rico, a total power outage has affected movement and distribution of relief supplies, but John Donovan, AT&T Communications CEO, and our Network team landed in San Juan to help assess damage, develop recovery plans and donate bottled water, generators and other supplies.

During Hurricane Harvey, AT&T technician Hector Carrillo hauled water out of the AT&T Southwest Houston central office — 5 gallons at a time — until it could be restarted. By the time EHS arrived, Hector had removed 140 gallons of water, totaling 28 trips in waist-deep water!

Our amazing employees are doing great work to restore full service and operation in all the areas impacted by theses storm. In Florida, more than 98% of affected network equipment is back in service. And all of our stores are once again open for business in South Texas and Louisiana.

Just as impressive as the work our teams have done on the ground in these areas is the amazing charitable response from AT&T employees across the country.


These hurricanes were tragic, and there’s undoubtedly work left to do, but the response to date from AT&T employees everywhere should be recognized and celebrated. Well done, everyone.

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