New telecom law: The facts about landlines

Illinois recently updated its telecommunications law to help attract investment in high-speed internet and wireless networks. The new law was passed by Illinois state lawmakers with overwhelming support from legislators of both parties, and AT&T strongly supports this new law.

You may have seen or read something about it, so we want to make sure you know the facts. It’s important for our Illinois customers to know that traditional landline phone service from AT&T is not going away anytime soon. Illinois is the 20th state to enact a modern communications law, and AT&T still sells and provides traditional landline service to customers in all of those states, including Illinois.

We value our customers, and we want to keep them. That is why AT&T is upgrading the technology for home phone service. While most customers are enjoying updated technologies today, including wireless service and modern landline service, AT&T currently continues to sell and provide traditional landline phone service to our customers.

The new Illinois law helps plan for an eventual final transition to technologies that customers overwhelmingly prefer today — modern landline service and wireless service. In AT&T Illinois territory, about 90 percent of customers already moved to modern landline or wireless for home phone service. While the timetable for the final transition is undetermined at this time, it could take a number of years.

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