“It’s important for our Illinois customers to know that traditional landline phone service from AT&T is not going away anytime soon. Illinois is the 20th state to enact a modern communications law, and AT&T still sells and provides traditional landline service to customers in all of those states, including Illinois.
We value our customers, and we want to keep them. That is why AT&T is upgrading the technology for home phone service. While most customers are enjoying updated technologies today, including wireless service and modern landline service, AT&T currently continues to sell and provide traditional landline phone service to our customers.
The new Illinois law helps plan for the eventual transition to only the technologies that customers overwhelmingly prefer today -- modern landline service and wireless service. While the timetable for that transition is undetermined at this time, it could take a number of years.”